Contact
Write to us.
Email is the only way to reach us, and the people who build MilesZone read every message.
Emailhello@miles.zone
We reply within 2 business days. Write from your account email so we can find you.
Common questions.
- Billing and cancellation
Cancel anytime from your account. Alerts keep running until the end of the period you paid for. If a charge looks wrong, send us the date and amount.
Open account settings - A missing program or airline
Tell us which one you need and we'll let you know if it's planned.
See what we cover - Something's broken
Send the page link, what you expected and what you got. A screenshot helps.
What we can't do.
We never ask for your loyalty program login, and we can't book, change or cancel tickets. Bookings are handled by the airline or the program.
Legal details are in the Terms and the Privacy Policy.